The biggest relief in day-to-day.. #4

This is definitely one of the biggest stress-relievers for busy tradesmen and business owners:

CALL ANSWERING

How often were you in the middle of a task, tools in hand, noises on site, when the phone rang yet again? You don't want to miss it, but it's costing you precious time to stop what you're doing, find a quiet spot, and answer.

The solution: Outsource your call answering to a virtual receptionist service!

Yes, again, I said it, not a virtual assistant, but a 24/7 phone answering service. There is thousands of them, costing as little as £25 per month, and they will all get the job done way cheaper than a virtual assistant, whose rate you really don't need to pay to guard the phone 8 hours a day.

It is real people answering the phone, taking the customer's request and messaging/emailing you straight away with the details. So if you happen to be available, you can pick it up there and then, but if you need another couple of hours to finish the job, the customer knows you will be in touch as soon as you can.

It goes back to the bartender analogy yet again - customer feels seen and is happy to wait a little longer for a response from you.

Now, a VA will be able to fill the gap in between customers calling and getting a response - because you don't need to be dealing with them directly at all, you can focus on your day-to-day, be on site, do your thing, and a VA can pick up messages from the phone line in the meantime.

It's all about delegating tasks the right way - need recommendations? Want to see how it works and how it can benefit your business? Message me today quoting "CALLS" and we'll take the biggest headache, aka "Who's calling again now!?", away.